You can contact us through various channels: - Visit our [contact page](https://www.keralasaree.com/contact) for more options. - Phone: +91-8590134821 - Email: [sareeofkerala@gmail.com](mailto:sareeofkerala@gmail.com) - Instagram: [@kerala.sarees](https://www.instagram.com/kerala.sarees/) - Website chat functionality: Type in your message, and one of our customer executives will be happy to support you.

You can track your order either via the My order page once you log in to your account or you can click the link below to precisely track the location of the shipments. Link :- https://keralasaree.shiprocket.co/tracking

Our products are made from a variety of high-quality materials: - **Women's Attire**: Kerala cotton (Ivory Colour) and Tissue (Shimmer Beige Colour), woven via handloom or power loom (specified on product pages). - **Blouses**: Cotton silk or art silk. - **Men's Attire**: Khadi cotton or slub, with dhotis woven in Kerala Cotton. Each product page includes detailed information on the material, design pattern, and weaving method. Please read the product descriptions for a better understanding before making a purchase.

The shipping timeline for your order depends on the type of order: - **Customized Orders**: 10-15 business days for making, plus 3-5 business days for shipping within India. - **Readymade Orders**: 3-5 business days for domestic shipping. - **International Orders**: Shipped via DHL Express, taking 10-12 business days from the shipping date. Once shipped, an automated email with the shipment tracking will be sent to your email address. You can also track your orders using your tracking number or a combination of your store order number and email address by clicking [Track Your Order](https://keralasaree.shiprocket.co/tracking).

Our shipping partners are: - **Domestic Shipments**: DTDC. For specific shipping partner requirements, please email us at [sareeofkerala@gmail.com](mailto:sareeofkerala@gmail.com), and we will accommodate them on a best-effort basis. - **International Shipments**: DHL Express. We use Aftership for all shipping and tracking updates.

Yes, we offer additional discounts through various programs: - **Customer Loyalty Program**: Earn a flat 5% discount on all orders. Loyalty points are added to your profile after your first purchase and can be redeemed for a 5% discount on your next purchase. - **Promotional Campaigns**: Seasonal discount coupon codes are available on our website storefront. - **Bulk Purchases**: Additional discounts are available for bulk orders. Please contact us for better pricing on bulk orders via our [contact page](https://www.keralasaree.com/contact).

If the paypal options during checkout is not working, you have an additional option to Choose Razorpay option and select paypal option within Razorpay. By using this option, you should be able to complete the purchase with us.